April 21, 200= 6
Outdoor Recreation Swim
Frequently Asked Questions
What happens if I lose my Punch Card?=
&= nbsp; A: Unfortunately there is no way for us to refund or replace your lost punches. You will need to pur= chase a replacement card at regular price.
I’m not going to use my Punch C=
ard,
can I give it to my child to use?
= ; A:= Yes! Punch Cards are semi-transferrable= . Children can use an Adult Punch Ca= rd with no problem, for an adult to use a Child/Cadet Punch Card, the visit us= es two punches. Punches can be s= hared between members of an age class (ie 4 children using one pass for 3 visits,= or two parents sharing one Punch Card for 6 visits) with no penalty.
I’m not swimming, I just came w=
ith my
friends.
= ; A:= You must still pay. The cost is an entrance fee, not a swimming fee. The only except= ions to this rule are the primary guardians of children 11yrs of age and younger= .
Why can’t I drop off my kids fo=
r a
few minutes while I run to the [Commissary, PX, etc.]?
=
; A:=
Our guards are not babysitters.
Can we keep t=
he frogs/newts
my children catch?
&= nbsp; A: No. As per USMA Regulation 210-30, section 3 (d):
“Sylvatic (wild) animals such as turtles, snakes, frogs, and
salamanders shall not be collected from the
&= nbsp; We also ask that you monitor your children while they are playing with the wildlife. Frogs and newts hav= e a very short shelf-life in a hot bucket.&nbs= p; Please ensure your children are kind to the critters.
Do I really have to use a lifejacket =
to
ride the paddleboats?
= ; A:= Yes. The boating area is on the opposit= e side of the pond from most of the lifeguard staff. If you were to sustain an injury o= r have an accident, the lifejacket is the only way we can hope to reach you in tim= e.
Is Delafield dirty?
= ; A:= No! It’s the cleanest “pond” in the area. The water is drained every winter,= and refilled every spring with treated water, straight from the Water Filtration Plant, it’s tap water! = The water looks green because the light is able to penetrate the clean water and enable growth of water filtering plants and grasses. Delafield is also tested periodica= lly for water quality and passes with no problem.
Can I bring a bag lunch for myself an=
d my
kids?
= ; A:= Yes, you are welcome to bring your lunch, just no alcohol or glass bottles.&n= bsp; We also have an on-site snack bar with snacks, frozen dinners, and i= ce cream.
Why can’t we drink alcohol, eve=
n if
we’re not swimming?
=
; A:=
The lifeguard=
s look
like they’re just standing around, shouldn’t they take their br=
eaks
out of site?
= ; A:= While every lifeguard may not be “on chair” please consider that every guard you see is also awa= re of their surroundings. The na= ture of their job is spending long hours of the day in direct sunlight, so more = time off is necessary. However, gu= ards swimming, or sitting in front of the bath house are making themselves avail= able to perform rescues and First Aid without disrupting the coverage provided by the guards on chair. The life= guards try to make themselves approachable to anyone who has any questions, and th= eir good attitudes with each other and the children who visit Delafield Pond ad= d to the overall appeal of the facility.
=
;
What if the season ends before I use =
up my
Punch Card?
= ; A:= You can use it next year! Punch cards are honored for one fu= ll swim season after the season of purchase.
What is the refund policy?
= ; A:= Refunds will not be given on daily passes. If you feel the weath= er looks like it may storm, the Front Desk Attendant will allow you to enter t= he facility before you pay. After 15minutes, you must pay admission if you decide to stay. Rain checks will be issued only if= the patron was able to spend less than one hour at the facility.
&= nbsp; Punch Cards are entirely non-refundable.
If you have a=
ny other
questions, please feel free to ask (just not those lifeguards who are on
chair). If you feel you need =
to
speak with management, please dial x4637 and leave a message, or e-mail yj9164@usma.edu.