Army Community Service (ACS) Division 
AER Specialist: Amy Weyhrauch
Building 622, Swift Road, West Point
PHONE: (845) 938-5839/4621 
DSN: 688-5839/4621
FAX: (845) 938-3019  
AER provides financial assistance to active duty and retired Soldiers and their Families in times of distress. Emergency loans and grants are available for basic needs such as: food, shelter, transportation, utilities, funeral expenses, etc. The AER office can be contacted at the numbers listed above regarding specific inquires. DA Form 1103 (USMA's AER Application) must be completed by the applicant and approved by the applicant's Commander or First Sergeant. Please call the West Point AER office at (845) 938-4621/2519 to schedule an appointment

Please note: The hours for the Army Emergency Relief Section at USMA are Monday through Friday 7:45am-4:30pm, excluding holidays. If the need for emergency financial assistance arises outside these operating hours, the American Red Cross Armed Forces Emergency Service Center can be contacted toll free at 1-877-272-7337. This Center is operational 24 hours a day, 365 days a year.

FMWR  facilities are for eligible personnel only.
Active duty and retired military personnel, Air National Guard and Reserve personnel, family members of the above, DoD and retired civilian employees, and cadets are eligible to use FMWR facilities. Proper identification may be requested by staff